Thank you for visiting Oak & Bark! These terms and conditions (“Terms”) outline the rules and regulations for using our website [https://oakandbark.com/] (the “Website”) operated by Oak & Bark (“we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you disagree with any part of the terms, you may not access the Website or use our services.

1. Orders and Payment

• By placing an order on the Website, you represent and warrant that you are of legal age to form a binding contract under the laws of India.
• Prices for our products are listed on the Website in Indian Rupees (INR). We reserve the right to change prices at any time without notice.
• We accept the following payment methods:
  • Full payment online at the time of order using our secure checkout process with trusted Indian payment gateways.
  • Cash on Delivery (COD) upon receiving your order (additional fees may apply). Please check the COD availability pin code wise at checkout.

2. Shipping

• We will ship your order to the address you provide during checkout within India.
• We are not responsible for delays in shipping caused by factors beyond our control, such as weather, customs clearance, or unforeseen circumstances.

3. Returns and Exchanges

• We want you to be happy with your purchase! You may return or exchange most new, unused items sold on our Website within 5 days of delivery.
• Returned or exchanged items must be in their original packaging with all tags attached.
• We will issue a full refund for the purchase price for returned items that meet these conditions.
• For exchanges due to size or quality issues, we will cover the shipping cost to send you the replacement item within India.
• Please contact us at [email protected]  to initiate a return or exchange. We will provide instructions on how to return the item.

4. Disclaimer

• The products offered on the Website are for informational purposes only and do not constitute medical advice.
• We make no warranties or representations of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.

5. Limitation of Liability

• We will not be liable for any damages arising from your use of the Website or the products offered on the Website under the maximum extent permitted by Indian Law.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law provisions.

7. Changes to the Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Website. Your continued use of the Website after the posting of any revised Terms constitutes your acceptance of the revised Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at [email protected]  .